Founder and Managing Director
Gillian is the founder and Managing Director of Emerge Development Consultancy. She is also an author, a motivational speaker, a Master Executive Coach, and a passionate supporter of Women’s Development.
Gillian was one of the early adopters of coaching in organisations and has co-authored 2 books on the topic – 50 Top Tools for Coaching (now in its 5th edition) and How to Create a Coaching Culture (CIPD 2nd edition). She works with many organisations to support them in creating a coaching culture, particularly linked to inclusivity and engagement.
She also published ‘Locked Down but Not Out’ in early 2021 – a diary of the Pandemic and the struggle to save the business when Covid-19 shut down training rooms. Thankfully Emerge survived the crisis and is flourishing again, and all proceeds of the book go to the bereaved families of NHS workers.
After working with so many amazing clients for 25 years at Emerge, she is still supremely passionate about what she does and she loves a challenge – working with boards that need to untangle their dynamics and get focused on their vision, individuals who need support with their behaviour or understanding where their careers are going, or organisations who are seeking transformation or culture change. She has led many D & I initiatives to help organisations strategise, but also in times where situations have happened that meant emphasis needed to be put on specific groups of people i.e. delivering Sexual Harassment training in the music industry, #BlackLivesMatter and more recently delivering Male Allies workshops for Women’s Safety.
Gillian is the founder of the award-winning RISE Empowering Women’s Development Programme, which is delivered around the world, including Saudi Arabia. She was also nominated as one of the top 100 UK female entrepreneurs in the f:Entrepreneur #ialso100 2020 campaign, which is a celebration of inspirational businesses led by women in the UK.
In her spare time Gillian loves keeping fit, skiing, gardening and live music, but most importantly spending time with her children and beautiful granddaughter.
Rob is a consultant, programme designer, account manager and facilitator at Emerge which means he is involved in pretty much everything Emerge does, except money and dates!
Rob has great creativity and design skills and, with over 25 years of experience in creating and delivering training, he always brings his highly innovative and pragmatic approach to his design and delivery. Rob’s programmes include inventive exercises that are fun and challenging but always have a positive impact on the delegate’s learning. Rob spends much time designing and writing the courses that the Emerge facilitators then deliver to the customer or writing courses for clients to deliver for themselves. He loves producing all the support materials (including videos and e-learning), creating new exercises and questionnaires.
In the last five years he has become expert in creating short videos and blended learning using iSpring – this has been incredibly important during the pandemic. He is also the curator of our amazing Emerge Learning Zone where we store and administer our blended learning.
Rob is totally customer focused, and partners with our clients to ensure that the development interventions he designs and delivers meet the specific objectives and needs agreed. He also takes great care in constantly evergreening material to ensure it is always fresh and up to date.
His areas of expertise include performance management, leadership, team building, graduate development, consultative selling, negotiation skills and leading change – but there are many more! In his long list of achievements Rob is particularly proud of his work with graduates. He says, “Tapping into their enthusiasm and willingness to try thing out makes designing events for them an absolute joy.” The fact that they enjoy his efforts so much is reflected in the excellent feedback these courses receive.
He has many qualifications including Strength Deployment Inventory, Belbin, Diploma in Business Coaching, RSA Assessor Award and is MBTI Accredited.
In his spare time he keeps the creative juices flowing by acting and directing with the world record breaking Southsea Shakespeare Actors. He also “enjoys” going to the gym and doing Park Runs on a Saturday morning.
Client Services Manager
Dawn is the mainstay of the Emerge team. Having been with us for over 20 years, she knows everything there is to know about us!
Dawn is the first point of contact for our clients, and organises all the dates and facilitators for our courses. She also oversees the course administration and logistics with her team and is our Office Manager.
Outside of Emerge Dawn enjoys spending time with her family, knits clothes for a premature baby unit and has been known to escape on one or two City breaks!
Global Head of Programmes
A consultant and facilitator with over 25 years’ experience of delivering successful leadership and management programmes for organisations at all levels up to the Executive Committee.
Steve has extensive experience of delivering programmes to large organisations globally and experience across a range of diverse sectors including Aerospace and Defence, Oil & Gas, Nuclear Decommissioning, Utilities, Logistics and Construction.
Steve worked with Emerge as an associate for over 15 years, before joining to take up the position as our Global Head of Programmes. He has developed and delivered courses in high potential leadership, strategic thinking, influencing, negotiating as well as project, risk and category management amongst others.
He regularly delivers programmes on leadership and management, transformational change, leading high performing teams and negotiating and influencing.
Steve also has extensive experience of delivering programmes in the Middle East and Asia which have won several awards.
In his spare time Steve is a qualified Osteopath who delivers lectures on Patient Practitioner Communication and Differential Diagnosis to students in Poland, Denmark, France and Russia. He has three teenage daughters and plays guitar in a 6-piece band.
Equity, Diversity & Inclusivity (EDI) Manager
Elle is a Learning and Development professional with both an HR and Events Management Background who recently brought her skills to our team at Emerge joining in March 2022.
Having worked in Events Management for 7 years, Elle took a career move into Human Resources 5 years ago and whilst working L&D found her passion for EDI along the way. Working on Organisational EDI strategies, Elle gained insight into the fast paced works of EDI including data diagnostics, employee surveys &listening groups, engagement campaigns and report writing. Since becoming a parent her passion has grown in empowering working mothers and encouraging organisational maternity support alongside all EDI topics.
At Emerge, Elle focuses on marketing, social media, content design, associate relationships, researching and anything else thrown her way.
Outside of work Elle loves playing netball, thrifting and vintage hunting, interior decorating and being outside in nature with her family and dog.
Marcia joined the Emerge team in August 22, as part-time Finance Manager, she is the go-to person at Emerge for all things financial.
With over 20 years’ experience in Management Accounting within a commercial environment including a Training company followed by a worldwide Brand Management organisation.
In her spare time Marcia loves to spend time with her family and new baby granddaughter. She also likes to stay fit and going for walks with her two dogs.
Nicola joined Emerge in Autumn 2021 and assists Dawn with the course administration. She prepares course materials, organises course and trainer logistics and schedules the virtual training sessions.
Outside of Emerge Nicola dedicates her time to her family. She enjoys crafting and going for long walks with her beagle puppy.
What Our Clients Say
It was a real pleasure to finally meet up with you on Wednesday.
I just wanted to pass on my thanks for your help in defining the programme and, more importantly, in facilitating a really stimulating and engaging day. As promised, you did get us all moving and thinking.
For me it was a really positive and successful event, not least because of the passion and participation of the entire team, which was largely down to your own involvement. It wouldn’t have been half as successful without you.
Many thanks again,
Head Of Logistic Support UK
Passion And Participation
Thanks for this. We Thoroughly enjoyed the day and the exercise were well received and fitting to the theme. I've heard lots of comments about how they didn't just have fun but learnt lots from the whole event too.
Head Of International Team
Trust Team Building Event
Thank you for a fantastic session yesterday. Feedback from the team has been very positive, with lots of food for thought! Looking at our energy levels this morning, I can only imagine how exhausted you must been by the end of the day – although you would never have known it. The enthusiasm and energy with which you led the day was fantastic. I think we got a good balance of activity and presentation, and the examples and humour resonated really well to bring each section to life in a very real way.
Fantastic Team Session
I wanted to say a big THANK YOU for yesterday.
The feedback has been universally positive, and the team have taken a lot from the session. Much of what we covered has really resonated, and the tone and energy of the workshop was perfect.
Thanks so much for all your input
Vice President Technical Services
A Big Thank You
I wanted to take the time to drop you an email to thank you more formally for the last 2 days. I was, as you may have noticed, slightly concerned on Tuesday morning about how the delegates would respond to the agenda and programme we had designed. I was blown away by how well they did. I had comments at the end of Wednesday from a number of people that this was the best management meeting they had ever attended. That’s testimony to the superb work you did as facilitator, engager, challenger, developer and energiser. I am very grateful to you for all your efforts both on the 2 days but also over the past weeks in designing and developing.
Eileen Girling - Regional HR Director - Crown Worldwide
Best Management Meeting Ever!
Thank you for an engaging development programme on advanced presenting skills - 'Dynamic Design & Delivery'.
Although I've attended this sort of training before, this course gave me new ways of thinking about what I do, innovative facilitation techniques and ideas from the latest research in psychology. I would call this a real game changer in terms of equipping me with a whole load of skills that are already giving me different positive results when I present. Highly recommended.
Lead Technical Manager - Automotive
A Real Game Changer
I just wanted to say thank you for everything for our Space2B event last week. We have been inundated with emails saying how much everyone enjoyed it and how they connected with the topic. It was great to see the ripple of nods going around the room as you spoke. It was one of the first events where we’ve had a senior women stand up and say I’m not perfect and there are areas where I have had to work hard on and I think that was really impactful and empowering.
It was great working with you and watching the event develop into such a success. What I thought was particularly special was to see the transformation throughout the group after learning new tools and techniques and creating an environment where they felt open to discuss aspirations and barriers.
B&P Manager - Defence Industry
Space2B - Women In The Workplace
The coaching programme was perfect, with so much relevant material that we can use in all aspects of our management roles to help transform the bank. I am happy that we had time to practice what we had learned and receive feedback from Mr. Justin - I wish every bank branch had him on site every day!
Senior Retail Customer Service Manager - Banking, United Arab Emirates
A Perfect Coaching Programme
The feedback from the team was extremely positive following the session with Emerge. On our journey over the last few years we have encountered a number of inspirational people who have really helped us (in different ways) to grow and get better and stronger. The session yesterday and how Gillian brought her experience and professionalism to it was definitely one of those occasions. It was very timely and useful, and we have a clear plan of action and I look forward to us all being in a much more positive place by the next time we meet.
Head Of Business Operations - Financial Services
An Inspirational Event
I want to say a massive thank you for the session last week. I really enjoyed it and found all of the Emerge material so useful. Julie is a great trainer – I love her relaxed style and her knowledge and insight shines through.
ILM Level 5 Coaching & Mentoring
Along with a member of my team, I recently attended an Emerge leadership programme. At the start I had some doubts (which I shared with the facilitator who was very professional and open) as I have been leading people for many years. However, I have completed the 4 days face-to-face training and the practical work in between, and found myself utterly enjoying the learning and the real life things I have started to change. I am already getting some positive feedback from my team, my manager and some of my customers. The course, the facilitator and the support from Emerge were first class - thank you.
"We have been working with Emerge now for a few years and during that time they have continually demonstrated their commitment to understanding our business needs and have provided solutions tailored to those needs in both training and consultancy. They completely work with us in partnership from design to delivery. I would have no hesitation in recommending these a highly experienced team, innovative, flexible, great quality training and fun team to any organisation."
HR Director - Media Sector
Commitment To Understanding
“As a Professor, I don’t really see my job as a people manager – I am a specialist and an academic
and I don’t really enjoy managing day to day people issues. After attending a leadership and
coaching programme run by Emerge, I have changed my opinion and see coaching and inspiring people to raise their game pro-actively as a good way of helping me spend more time on the things I enjoy, rather than having to ‘manage’ them! A real eye-opener and engaging course – thanks.”
Professor, UK University
A Real Eye-Opener
“Useful time away from the office to focus on management skills which are normally just assumed”
Leadership And Management
“The team of coaches from Emerge have built a very strong reputation and brand within NBAD – and are viewed as partners by both Human resources and business leaders alike. Their professionalism and tenacity to support their client- both NBAD and individual executives has been outstanding. This partnership has been instrumental in building our culture of learning and growth – and enabling our business to achieve our strategic objectives.”
National Bank Of Abu Dhabi
We have been delighted with the quality of coaching and the outcomes achieved, Emerge have high calibre coaches that are able to truly change behaviour and help people to think more strategically. They also have excellent processes that they use to ensure that coaching is regularly reviewed and that outcomes have a real impact on the business. We feel that the coaching Emerge has delivered has made a real difference to our organisation.”
We've been using Emerge for several years and I am always impressed with their professionalism and pleased with their delivery. So many consultancies listen to what you think you need and then shape this into something that they already have - Emerge are different they take time to really understand what you're seeking as a client and then check that they are really meeting your objectives. This coupled with some great trainers and facilitators, great admin back up and an open approach to doing business, is why we've kept using them and intend to in future!"
HR Director - Pharmaceutical Company
I really enjoyed that training session! Very informative and you were brilliant
That was by far the most informative and useful training session I’ve attended since I started at VM
Thank you Rob. It was a great day - and your reminder on involving the team and using their 'motivational colours' is very timely as we are planning our first actions for Monday!”
Created a safe environment to question ideas and thoughts
Excellent, engaging and polite, really made the group integrate well