In Loving Memory of

George Armstrong

Personal Profile

An associate of Emerge, Management Trainer and designer of management training, specialising in practical application to ensure embedded learning and buy in from delegates that will be applied in the workplace.

Background and Experience

George-A
  • Oxfordshire CC- Appraisal Training
  • RBWM – Dealing with Difficult Customers
  • Olympic Development Agency – Behaving Safely (This training won an
  • ODA H&S Award)
  • Testway – Customer Services Training
  • Verizon – Interview training
  • Big Lottery Funding – Change Management Workshops
  • Planning Inspectorate – Management Development, People Management,
  • Change Management Crown Estates – Difficult Conversation Training
  • Ordnance Survey – Management Development and Train the Trainer
  • Assessment & Development Centres
  • Master Class Learning
    • Emotional Intelligence
    • An Introduction to NLP
    • Reading Others
    • Time Management
    • Change Management
    • Dealing with Difficult People
    • The Internal Customer Challenge
    • Creative Thinking
    • Effective Meetings
    • Perfect presentations
    • Interviewing for Success
    • Intelligent Communication
    • Negotiation
    • Motivating Yourself & Other

Areas of Expertise

• Leadership and Management Development
• Personal Development
• Change Management
• Customer Service Skills • Team Workshops
• Coaching
• Performance Management
• High Impact Communications
• MBTI Feedback

Professional Qualifications, Accreditation

  • • Test Admin Trained
    • BPS Level A & B Intermediate (16PF, MBTI)
    • NLP Practitioner
    • Accredited Coach (Culture at Work - Carol Wilson/Gillian Jones)